The days of e-scooters strewn haphazardly on the streets of Helsinki are long gone, thanks to the mandatory parking reform implemented in April. This forward-thinking initiative has not only transformed the city’s micro-mobility landscape but has also brought about a multitude of benefits for fleet managers of e-scooters. With the establishment of designated parking spots, the advantages of this reform are now clear and tangible.

Due to the ever increasing and fast paced world of urbanisation, cities are continously seeking innovative methods to tackle and better current transportation solutions including the integration of micromobility solutions. In this blog post, we explore how data-driven insights are shaping the future of urban planning and paving the way for safer and more efficient commuting options.

In the fast-paced world of micromobility, the Internet of Things (IoT) device has emerged as a game-changer, transforming the way we navigate our cities. The integration of IoT technology with micro-mobility solutions, such as e-scooters and bike-sharing systems, has ushered in a new era of convenience and efficiency. IoT-enabled micromobility devices are now equipped with an array of sensors and connectivity features, allowing real-time data collection and analysis. However, through our own experience of being a fleet manager for Bird scooters, IoT devices boast a lot of connectivity issues deemed to have an unknown cause in our workspace.

The 2022-2023 off-season in Finland marked the first year in which the swappable electric scooters, Okai ES400D, popularly known as the Bird S, were put into hibernation. A surprising issue arose when, post-hibernation, a significant proportion of the scooters failed to reactivate. This predicament was universal to all ES400D scooters in Finland, and solving it became our challenge – a challenge that extended beyond merely getting scooters back on the streets.

At the heart of every successful micromobility business lies the crucial task of maintaining the fleet in optimal condition. This case study explores how we managed to significantly increase the number of deployed vehicles for a fleet of Bird electric scooters in Kuopio, Finland, by tackling offline issues with a methodological approach.