The 2022-2023 off-season in Finland marked the first year in which the swappable electric scooters, Okai ES400D, popularly known as the Bird S, were put into hibernation. A surprising issue arose when, post-hibernation, a significant proportion of the scooters failed to reactivate. This predicament was universal to all ES400D scooters in Finland, and solving it became our challenge – a challenge that extended beyond merely getting scooters back on the streets.